FAQS
FAQ COMING SOON - UPDATING IN PROGRESS.
General Questions
We specialise in natural sapphires, including blue, yellow, and multi-colour sapphires. Our collection includes loose gemstones in a variety of shapes, sizes, and cuts, carefully sourced and crafted for quality and brilliance.
Yes, we offer a selection of unheated sapphires, which are highly valued for their rarity and natural beauty.
Yes, all our gemstones are natural. Some stones may be heat-treated to enhance colour and clarity, which is a widely accepted industry practice. Any treatments are clearly disclosed.
Every order is carefully prepared to ensure quality, authenticity, and presentation. You will receive:
- Your selected natural gemstone (exact stone as shown)
- A gemstone certificate (included or provided upon request for selected stones)
- Secure, protective packaging for safe delivery
- A presentation gem box
- Order confirmation / invoice
Full gemstone details, including any treatment disclosure
Quality & Authenticity
Each gemstone is carefully inspected and described with details such as colour, clarity, cut, and carat weight. Our images are high-quality and magnified to show fine details.
- Free-size gemstones: You will receive the exact gemstone displayed on our website.
- Calibrated-size gemstones: A closely matched gemstone of equal quality, colour, and precision may be carefully selected and supplied.
Certification is provided for export orders and may also be available upon request or for selected gemstones. For high-value purchases, we strongly recommend certification for added assurance and authenticity.
Ordering & Payment
We accept major credit and debit cards including Visa, MasterCard, and American Express. Bank transfers are also available upon request.
Yes. We use secure payment methods, and purchasing with a credit card provides additional buyer protection.
Product Details
Gemstone images are magnified to highlight detail and craftsmanship. Colours may slightly vary depending on screen settings.
Carat weight and dimensions are approximate but very close to actual measurements.
Yes, if you’re looking for a specific gemstone or larger quantity, please contact us—we may have additional stock not listed online.
Care & Usage
Handle gemstones carefully, especially delicate or drilled stones. Avoid harsh chemicals and store them safely to prevent damage.
Yes, sapphires are among the hardest gemstones, making them ideal for jewellery and everyday wear.
Additional Information
We stand behind the quality of every sapphire we sell with a comprehensive authenticity warranty. Our liability is limited to the original purchase price of the gemstone. For full details, please visit our Gemstone Warranty Page.
International customers may be subject to customs duties and taxes depending on their country. Please talk to us for more information about international customs duties.
Well-coordinated teamwork speaks About Us
Well-coordinated teamwork speaks About Us
About our online store
Risus suspendisse a orci penatibus a felis suscipit consectetur vestibulum sodales dui cum ultricies lacus interdum.
One morning, when Gregor Samsa woke from troubled dreams, he found himself transformed in his bed into a horrible vermin. He lay on his armour-like back, and if he lifted his head a little he could see his brown belly, slightly domed and divided by arches into stiff.
Dictumst per ante cras suscipit nascetur ullamcorper in nullam fermentum condimentum torquent iaculis reden posuere potenti viverra condimentum dictumst id tellus suspendisse
Our Team
Convallis ullamcorper aliquet ultrices orci cum vestibulum lobortis erat.
Mark Jance
Aviana Plummer
Braydon Wilkerson
Kristin Watson
We work through every aspect at the planning
Our company history and facts
I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.
